SquawkVoice AI Achieves TekVizion Verified Status for Avaya Aura Integration
SquawkVoice AI Agent Studio has received independent TekVizion verification for successful integration with Avaya Aura systems, proving AI voice agents are production-ready.
Plano, Texas – July 13, 2026 – SquawkVoice AI has achieved independent verification from TekVizion for its AI voice agent's integration with the Avaya Aura communication platform. The certification covers SquawkVoice AI Agent Studio V1.5.0, tested against Avaya Aura Communication Manager R10.2, Avaya Aura Session Manager R10.2, and Avaya Session Border Controller R10.2.
The verification process thoroughly tests the telephony integration, including secure call connections, encrypted audio, legacy call handling, live agent escalations, and resilience features. TekVizion highlights that such comprehensive testing is crucial because many AI voice systems work in demos but fail in production due to the complexity and interdependence of phone systems.
TekVizion Voice AI Labs noted that enterprises often face issues with AI agents failing in production because the full telephony stack has not been adequately tested. The TekVizion Verified process aims to mitigate this risk by providing independent proof of integration across all layers before deployment, covering everything from SIP connections to live agent handoffs.
Anuj Grover, CEO of SquawkVoice AI, stated that the TekVizion verification accelerates customers' ability to confidently deploy SquawkVoice AI on Avaya infrastructure. This validated both interoperability and real-world call handling, shortening the time to value for enterprise contact centers.