Stevens Transport Automates Appointment Scheduling with Qued
Refrigerated carrier Stevens Transport has automated its appointment scheduling using Qued's system, enabling thousands of weekly bookings and addressing labor market challenges.
Dallas-based refrigerated carrier Stevens Transport has implemented an automated appointment scheduling system developed by Qued. The move aims to streamline operations amid a competitive hiring market in the Dallas-Fort Worth area.
The company initially applied the automation to online bookings made through its website. This has since expanded to include email-based appointment requests, allowing Stevens Transport to manage thousands of bookings weekly.
Qued specializes in creating automated scheduling solutions designed to improve efficiency for businesses. Stevens Transport's adoption of the technology demonstrates a strategy to enhance operational capacity and customer service in response to market conditions.
The carrier anticipates that further integration of automation will support future growth and operational scalability.