The Commission Expands Customized Workforce Training Solutions
The Commission is expanding its customized workforce training solutions for employers developing client advocacy professionals. Growing demand for upskilling has prompted the expansion of its training offerings.
Mount Laurel, N.J. – July 9, 2026 – The Commission is broadening its customized workforce training solutions for employers seeking to develop client advocacy professionals. Health systems, public agencies, and community organizations increasingly require structured, scalable training for staff who assist clients in accessing support and navigating complex service systems.
LinkedIn's 2025 Workplace Learning Report indicates that 88% of organizations are concerned about employee retention, with learning opportunities identified as the top strategy. Debby Formica, COO of The Commission, stated that continuous, adaptive learning is essential for a future-ready workforce.
The Commission offers customized employer training, alongside its Continuing Education Approval Program, which allows organizations to award continuing education credits. With over 30 years of experience, the organization validates essential knowledge and skills for over 50,000 client advocacy professionals.
An example of a successful partnership includes The Commission's multi-year customized training program for a major county social services agency, which has trained over 450 client advocacy professionals. The program, centered on case management processes, has been enhanced with new modules on motivational strategies and counselor resilience.