VetRec Launches AI Receptionist for Veterinary Clinics
VetRec, known for its AI platform for veterinary documentation, has launched a new AI-powered receptionist service. The service handles clinic calls, books appointments, and captures messages around the clock.
VetRec, an AI solutions provider for the veterinary sector, has introduced its AI Receptionist service. This offering is designed to answer calls, schedule appointments, and manage messages for veterinary clinics, enabling 24/7 operation.
The AI Receptionist is tailored for veterinary medicine and integrates directly with clinics' existing Practice Management Systems. This integration ensures that calls, bookings, and messages are logged automatically, reducing manual data entry for staff.
The company states that unanswered calls can result in lost clients. AI Receptionist aims to address this by covering after-hours calls, alleviating pressure on receptionists during peak times, and capturing all inquiries without increasing staff numbers or workload. VetRec indicates clinics can be live with the service in as little as one day.
Key features of AI Receptionist include real-time routing of urgent cases, direct appointment booking into clinic systems, automatic logging of messages such as prescription refill requests, and call analytics. The service requires no new hardware and can be adapted to a clinic's specific protocols. It is available as a standalone product or can be combined with VetRec's AI Scribe.