Voxira AI Receptionist Integrates with TELUS Health PS Suite EMR
Voxira's AI receptionist service has integrated with TELUS Health's PS Suite electronic medical record (EMR) system. The integration automates patient appointment booking and reduces administrative workload for clinics.
Voxira, a Montreal-based company, has integrated its AI receptionist service with TELUS Health's PS Suite electronic medical record (EMR) system. This integration allows the AI agent to answer patient calls and directly book appointments into the clinic's schedule.
The new integration enables Voxira's AI to handle patient inquiries, manage appointment bookings, reschedule, or cancel appointments directly within the PS Suite EMR. This aims to reduce the administrative burden on clinic staff and minimize missed calls, even outside of clinic operating hours.
This marks Voxira's third integration with a TELUS Health EMR, following previous integrations with Med Access and Medesync. The company states this expansion allows it to serve a broader range of Canadian clinics utilizing TELUS Health's EMR solutions.
The Voxira AI receptionist is designed to adapt to individual clinic workflows. Its implementation includes a customization phase where the AI's functions are tailored to match a clinic's specific rules and practices. The service is built to comply with data protection regulations such as PIPEDA, PHIPA, and PIPA.