WCH Warns New York Medicaid Providers of 123-Day Revalidation Deadline

WCH Service Bureau, a company specializing in provider enrollment and credentialing, has issued a critical alert to healthcare providers participating in New York's Medicaid program. The state is implementing a statewide revalidation initiative, with all submissions to be completed online via the Provider Services Portal (PSP). WCH is advising providers to immediately verify their contact details and ensure they have active access to the PSP.

All providers enrolled in the New York State Medicaid program are subject to this revalidation requirement. Notices are being distributed in phases through June 2028, sent via both email and U.S. mail. Once an official notification is received, providers have 123 calendar days to complete the revalidation process. Delays in receiving or noticing the communication can significantly shorten this timeframe, and failure to revalidate risks termination of Medicaid enrollment.

Before receiving the official notice, providers should confirm that their mailing and email addresses on file with Medicaid are current. Additionally, they must establish the necessary NY.gov business account to access the PSP. Upon receipt of the official notification, the strict 123-day deadline commences, requiring diligent preparation and documentation gathering. For practices with multiple providers or locations, these administrative tasks can become substantial.

WCH Service Bureau offers assistance with navigating the PSP, preparing and reviewing revalidation documentation, and managing submission and follow-up processes. The company, founded in 2001, supports physician practices, behavioral health organizations, clinics, and group practices with their administrative and compliance needs.