Yeastar Launches AI-Native Communications Platform for Service Providers
Yeastar has launched NovoOne, an AI-native, multi-tenant communications platform designed for service providers. The platform aims to offer scalability and control for managing numerous users and tenants.
XIAMEN, China – September 24, 2026 – Yeastar, a provider of unified communications solutions, has introduced NovoOne, a new communications platform aimed at service providers, including MSPs, ITSPs, and telecom resellers. The platform is designed to combine a SaaS-like user experience with carrier-grade resilience, control, and scalability.
NovoOne is built to address the trade-off service providers often face between traditional, scalable but fragmented systems and modern, less customizable SaaS platforms. The platform utilizes a Kubernetes-native, multi-tenant PBX core, enabling the management of unlimited users and tenants from a single deployment with per-tenant isolation.
Key features include native softphone applications, APIs for customization, and built-in AI capabilities such as an AI Agent, transcription, and sentiment analysis. Yeastar highlights that NovoOne's concurrent-call-based licensing model allows for profitable oversubscription, simplifying support for thousands of customers with fewer licenses.
According to Yeastar, NovoOne empowers service providers to profitably scale their communications business on their own terms, without compromising on scalability, control, or resilience. The company is hosting a virtual launch event on September 24.