Zenoti Launches Predictive AI for Beauty and Wellness Sector
Zenoti has introduced a new suite of AI-driven tools designed to predict guest churn, optimize staffing, and forecast inventory for beauty and wellness businesses.

Zenoti, a technology company providing software for the beauty and wellness sector, has launched a new artificial intelligence capability aimed at predicting customer churn and optimizing staffing.
The new system, named Predictive Intelligence, utilizes AI to forecast factors such as the likelihood of clients discontinuing service use. It also assists businesses in predicting required staffing levels and managing inventory more effectively.
The stated goal of the system is to empower operators across more than 30,000 businesses to anticipate and address issues before they arise. This could help improve client retention and streamline operations within a highly competitive industry.
Zenoti has previously focused on AI solutions, and this latest development expands its offering. The company suggests the new tool can significantly enhance business predictability and profitability.