Zoomlion Strengthens Global Customer Support Amid Challenging Summer Conditions
Zoomlion Heavy Industry Science & Technology Co., Ltd. has supported customers internationally with various product lines, including construction cranes and elevators, throughout the summer despite high temperatures and challenging conditions.
CHANGSHA, China – Zoomlion Heavy Industry Science & Technology Co., Ltd. has reinforced its international customer support during the summer months. The company's service teams have provided assistance to customers with construction cranes and elevators across global markets, navigating challenging conditions such as high temperatures in Europe and Saudi Arabia.
Services have encompassed machine deliveries, emergency repairs, regulatory compliance work, and trade show support. Zoomlion is expanding its local service network and spare parts supply in Europe. In the Netherlands, the service team ensured the operational readiness of a ZCT100 crane and performed regulatory compliance adjustments and maintenance on a ZAT1600 all-terrain crane.
In Bosnia and Herzegovina, a Zoomlion service technician rapidly addressed a boom failure on a large ZAT1200 crane operating at a chemical plant, minimizing customer downtime. In Turkey, similar urgent interventions included on-site repairs and adjustments to a customer's ZRT1100 crane's outrigger system.
Outside of Europe, in Saudi Arabia, Zoomlion conducted a tower crane safety training campaign at the Seven Project in Dammam. Over 20 personnel participated in the training, which focused on enhancing safety awareness and standardizing operational procedures.
The company stated it will continue to strengthen its global service network, spare parts supply, and local teams to offer customers worldwide support throughout the entire machine lifecycle.